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Returns & Exchanges

How to return your device to our team or exchange!

How do I make a return?

Important Note: Any device that undergoes repair outside of our facility will not be eligible for return, regardless of the reason. Please ensure that you remove any Apple ID information as well as passcodes from the device prior to your return. Appl

Do you offer refunds or exchanges?

We currently only offer refunds, however items must be returned in their original condition, accounts must be removed from the device(s), and the order must be within the return period specified by the marketplace to qualify.Please be aware that item

How do I remove my iCloud information?

If you still have your device:. iPhone or iPad:Go to Settings, then tap your name. Scroll down to the bottom. Tap Sign Out. Enter your Apple ID password and tap Turn Off. Turn on the data that you want to keep a copy of on your device. Tap Sign Out.