Do you offer refunds or exchanges?Updated 3 months ago

We currently only offer refunds, however items must be returned in their original condition, accounts must be removed from the device(s), and the order must be within the return period specified by the marketplace to qualify.

Please be aware that items marked as AS-IS are exempt from our return policy.

While we always strive to ensure your complete satisfaction, our inventory does undergo frequent changes. This means that in some cases, we may not have identical items available for exchange. If this situation arises, rest assured that you will receive a full refund once your return is deemed eligible.

If you receive a damaged or incorrect item, please contact our customer service team immediately. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.